SERVICES OFFERED
CURRENT TENANT
- Track properties that need periodic preventative maintenance walkthrough (PMWTs)
- Schedule with tenant when PMWTs are due
- Handle HOA complaints
- Track expiration of tenant liability insurance
- Assist PMs during enforcement action (demand notice, detainer, writ, judgement, etc.)
TENANT MOVE-OUT PROCESS
- Process Notice to Vacate
- Schedule local events (Re-key, Inspection, yardsigns, etc.)
- Utilities On/Off
- Calculate tenant move out charges
TENANT MOVE-IN PROCESS
- Process applications
- Draft new lease
- Enter lease into Pware
- Enter lease renewals
- Chase down tenant’s move-in checklist
- Utilities On/Off
NEW LANDLORD ONBOARDING
- Welcome letters
- Enter Portfolio/Property in Pware
- Schedule local events (inspection, re-key, signs, etc.)
- Register with local municipality as Rental
- Utilities On/Off
- Calculate tenant move out charges
MAINTENANCE COORDINATION
- Enter new Work Orders
- Monitor daily and move from stage to stage
- Communicate status via Pware conversations to tenant/owner
- Schedule maintenance as required
- Send out surveys to tenants after WO
BOOKKEEPING
- Enter invoices
- Assist in reporting to owners
- Enter rent payments
MARKETING
- Post to your website, Craig’s List, etc.
- Enter property details into Pware, including videos, pics