This screening process also includes a rigorous background check which consists of:
YES Virtual employs virtual assistants who work from their home offices in the Philippines. If you've experienced other outsourcing companies (who use non-U.S. employees), you’ll find that most use employees based in India, Pakistan, South America or other countries in Asia. While this is acceptable in a high-tech environment, it doesn’t work (for me, at least) in a call center or heavy customer service.
English is the second language in the Philippines. It is taught early in the educational process. Most young Filipinos watch American television shows and develop good English skills early on.
The YES Virtual pre-hire screening process ensures that we select only the best English speakers who are well-educated and have strong customer service skills.
You'll love this staff of professionally trained virtual assistants!