Our Virtual Assistants (VAs) can handle most administrative tasks. They can work directly with your property management software (including Propertyware®, Appfolio®, Buildium®, and RentManager®).
These tasks include:

Admin Tasks

Posting Rent Payments
Creating Management Agreements
New Owner Account Set Up
HOA Violations
3/4/5/7 Day Notices
Section 8
Late Fees
Sending Owner Welcome Emails
Processing Management Fees
Posting Vendor Invoices
Creating Lease Agreements
Liability Insurance Audit
Vendor Workman's Comp Audit
Craigslist Postings

Main Line Calls

Tenant Screening

Giving Location/Hours
Giving Tenant Rent Balances
Giving Lease Expiration Dates
Checking for Open Work Orders
Helping with Paying Online
Checking Status of Vendor Coming
Forwarding Management Prospects
Taking Messages for Staff
Running Credit Reports
Sending Welcome Letters
Contacting Current/Former Landlords
Contacting Current/Former Employers
Maintaining Status-at-a-Glance Sheet
Maintaining Database of Prospect Documents
Providing Easy to Read Tenant Scoresheet
Sending Adverse Action or Approval Letters

After Dark


Taking After Hours Messages
Opening Work Orders
Verifying Call is an Emergency (Triage)
Handling Maintenance Emergencies:
Plumbing, Electrical, HVAC
Appliances, Roof Leaks, Lockouts,
Windows/Doors, Home Warranty, etc.
Taking Tenant Maintenance Calls
Screening/Troubleshooting Issues with Tenants
Creating Work Orders
Creating/Posting Invoices
Dispatching Vendors
Following Up on Work Performed
Answering Tenant Work Status Questions
Updating Maintenance Staff